Family Care Chemist
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Pay before pickup

Use the total and reference number we sent you to pay online, or pay when you collect from the pharmacy.

What you need

  1. The total amount from our SMS or WhatsApp message.
  2. Your payment reference in the format ######XX (example: 123456AB).

Enter your reference exactly in the payment description / reference field — for example 123456AB (six digits + two letters) — so we can match your payment.

Option 1 — PayID

Fastest for most Australian bank apps

Account name

The Drug Company Pty Ltd

PayID (ABN)

72054008874

  1. 1. Open your bank app and choose PayID.
  2. 2. Paste or enter our PayID.
  3. 3. Enter the exact total we quoted.
  4. 4. Put your reference (e.g. 123456AB) in the description.
  5. 5. Send the payment, then bring your usual ID or prescription when you pick up.

Option 2 — Bank transfer

BSB and account number

Account name

Family Care Chemist

BSB

032-070

Account number

192219

In the description / reference field, enter your code exactly (e.g. 123456AB).

Option 3 — Pay at pickup

Prefer to pay when you collect? Card (EFTPOS / tap) and cash are welcome at the pharmacy counter. No online payment needed.

  • Card / tap
  • Cash

After you pay online

Keep your reference number. We match payments to orders using that code, then prepare your items for pickup. Delivery is not available yet.

Need help?

If the amount or reference is unclear, call us or send a message before paying.